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IDProjectCategoryView StatusLast Update
0000054OverchartsBUGpublic2019-11-13 12:18
Reporterjrpv701 
PriorityURGENTSeverityCRITICALReproducibilityALWAYS
Status CLOSEDResolutionNOT A BUG 
PlatformOverchartsOSWindowsOS Version10
Product Version5.5.2 
Target VersionFixed in Version 
Summary0000054: backfill GAIN fail
DescriptionI had account with GAIN and add instruments and open a chart BUT I can get backfill of the data in 1m chart or 15m chart
I try remove and add instruments
I check all Green light in GAIN data feed
I open the up bouttom where said Backfill and dont work
Steps To Reproducebackfill historical data
TagsNo tags attached.
SectionUSABILITY

Activities

MikeDonovan

2019-10-29 13:39

manager   ~0000123

In Overcharts the backfill is automatic. You don't have to do anything at all, except in very special cases. You probably have NOT selected the right instrument. You must select the instrument corresponding to the configured connection. There are in fact several instruments with the same symbol but with a different connection. Also make sure you have the correct PC date / time.